Berjayasama Privacy Policy – Malaysia Player Data Protection

Welcome to the berjayasama Privacy Policy page. We understand that entrusting personal information to any online platform requires a high level of confidence. That is why berjayasama takes a transparent and responsible approach to every aspect of user privacy and data protection.

This privacy policy explains what information we collect, why we collect it, how we use it, and the rights you hold regarding your personal data. This document applies to all users who access or register an account on the berjayasama.vin platform.

1. Personal Information We Collect

Berjayasama collects several categories of information from users to enable the platform to operate safely and efficiently. The information collected includes:

2. How We Use Your Personal Data

The information we collect is used solely for legitimate and specific purposes. berjayasama uses your personal data for the following:

• Account management — processes registration, verifies identity, and securely manages your user account.
• Financial transaction processing — processes deposits and withdrawals accurately and securely through approved payment channels.
• Security and fraud prevention — detects suspicious activity, prevents unauthorised access, and protects the integrity of the platform.
• Customer support — handles enquiries, resolves complaints, and provides technical assistance to users.
• Legal compliance — fulfils obligations under Malaysian law, including anti-money laundering (AML) requirements.
• Platform improvements — analyses usage patterns to improve overall functionality, performance, and user experience.
• Important communications — sends account-related notifications, terms updates, security alerts, and promotional information you have agreed to receive.

Berjayasama does not use your data for automated decision-making that significantly affects you without appropriate human review.

3. Sharing Information with Third Parties

Berjayasama does not sell or rent your personal data to any third party for marketing purposes. However, there are certain situations where we may need to share your information with carefully selected parties:

• Payment service providers — to securely process your deposit and withdrawal transactions. They receive only the information necessary for that purpose.
• Identity verification service providers — third-party providers that assist us with the KYC process to ensure the safety of all platform users.
• Relevant authorities — where required by law, court order, or a valid request from law enforcement agencies.
• Technical service providers — companies that assist us in operating the platform's technical infrastructure, subject to strict confidentiality agreements.

4. Cookies & Tracking Technologies

Berjayasama uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies — required for core platform functions such as login session management and security. These cookies cannot be disabled.
• Preference Cookies — stores your personal settings such as language preference and display options for a smoother repeat experience.
• Analytics Cookies — helps us understand how users interact with the platform so we can make meaningful improvements.
• Security Cookies — helps detect and prevent fraudulent activity and unauthorised access to your account.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect platform functionality. Continued use of the berjayasama platform after a cookie notice is displayed is considered your consent to the use of cookies as described.

5. Security & Data Protection

Berjayasama continuously invests in security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transmission data encryption using 256-bit TLS/SSL protocol for all communications between your device and our servers.
• Encryption of data stored in databases using industry-standard encryption methods.
• Strict access controls — only authorised staff may access users' personal data, and only to the extent necessary to perform their duties.
• 24-hour system monitoring to detect any anomalies or suspicious activity.
• Regular security assessments by independent cybersecurity expert teams.
• Clear incident response procedures to address any security breach promptly and effectively.

6. Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by berjayasama:

To exercise any of the above rights, please contact the berjayasama support team via live chat on the platform. We will process your request within 14 working days from the date we receive your complete request.

7. Protection of Children's Data

The berjayasama platform is exclusively for adults aged 18 and above. We do not intentionally collect or store any personal data from individuals under the age of 18.

Should we find that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the relevant account. If you believe a child has registered on our platform, please contact us immediately.

8. Cross-Border Data Transfers

In the course of platform operations, your personal data may be transferred to or processed in countries other than Malaysia for specific technical or operational purposes. When such transfers occur, berjayasama ensures adequate protections are in place through:

• Data transfer agreements compliant with recognised international standards.
• Use of service providers that comply with high-standard data security and privacy requirements.
• Appropriate technical and organisational measures to protect data during transfer and processing.

Berjayasama will not transfer your personal data to jurisdictions that lack adequate data protection without ensuring security controls equivalent to Malaysia's standards are in place.

9. Amendments to This Privacy Policy

Berjayasama reserves the right to update or modify this privacy policy at any time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, we will notify you via in-platform notifications or your registered email.

The "Updated" date at the top of this document indicates when this privacy policy was last reviewed. We encourage you to check this page periodically so you are always aware of how we protect your information. Continued use of the berjayasama platform after any policy changes are published will be considered acceptance of those changes.

10. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this privacy policy or how we handle your personal data, the berjayasama team is ready to assist you.